AI-Powered Dynamic Queue Management & Customer Flow Automation
Miwasky Technologies Ltd is proud to partner with Queaxis (by Aristo Star) to deliver next-generation AI-powered Queue Management Systems and intelligent customer journey orchestration across Nigeria, the UAE, and East Africa.
Queaxis is a versatile, enterprise-grade solution engineered to eliminate customer wait times, optimize footfall distribution, enhance workforce productivity, and capture actionable data insights across high-traffic customer environments.
Key Operational Benefits
65%
Boost in CX
95%
Streamlined Flow
30%
Agent Output
90%
Congestion Cut
Comprehensive Solution Suite
Our deployment package covers the entire customer journey from arrival to post-service feedback:
-
Modular Self-Service Dispensers & Kiosks: Industrial-grade 8", 10", 13", and 15" interactive touchscreens with smart card, NFC, MagStripe, and QR/Barcode readers.
-
Virtual & Touchless Check-in: Web check-in, WhatsApp queue tokens, and online appointments via SchdMngr.
-
Emote Web-Based Agent Terminals: Intuitive browser console with instant call forwarding, multi-service transfer, and live staff KPIs.
-
Digital Signage & Infotainment (*PixlView*): Counter number displays, waiting hall video integration, and dynamic brand advertising.
-
PixlSens Real-Time KPI Dashboards: Comprehensive analytics, service-level monitoring, bottleneck identification, and customer satisfaction surveys.
Target Enterprise Sectors
-
Banking & Financial Service Branches (VIP routing & teller balancing)
-
Healthcare Clinics & Hospitals (Patient check-in & HL7 HIS integration)
-
Government & Public Service Centers (Passports, licensing, and civic services)
-
Telecom & Retail Flagship Stores (Customer ticketing & in-store engagement)
As an enterprise systems integrator and distributor, Miwasky Technologies provides full architectural design, hardware supply, on-site deployment, ERP/CRM integration, and 24/7 technical maintenance support across Nigeria, the UAE, and East Africa.