M I W A S K Y

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Miwasky Technologies delivers reliable ICT, cyber security, networking, audio-visual, and smart automation solutions across Nigeria, the UAE, and Tanzania.

Queaxis Dynamic Queue Management

AI-Powered Dynamic Queue Management & Customer Flow Automation

Miwasky Technologies Ltd is proud to partner with Queaxis (by Aristo Star) to deliver next-generation AI-powered Queue Management Systems and intelligent customer journey orchestration across Nigeria, the UAE, and East Africa.

Queaxis is a versatile, enterprise-grade solution engineered to eliminate customer wait times, optimize footfall distribution, enhance workforce productivity, and capture actionable data insights across high-traffic customer environments.

Key Operational Benefits

65%

Boost in CX

95%

Streamlined Flow

30%

Agent Output

90%

Congestion Cut

Comprehensive Solution Suite

Our deployment package covers the entire customer journey from arrival to post-service feedback:

  • Modular Self-Service Dispensers & Kiosks: Industrial-grade 8", 10", 13", and 15" interactive touchscreens with smart card, NFC, MagStripe, and QR/Barcode readers.
  • Virtual & Touchless Check-in: Web check-in, WhatsApp queue tokens, and online appointments via SchdMngr.
  • Emote Web-Based Agent Terminals: Intuitive browser console with instant call forwarding, multi-service transfer, and live staff KPIs.
  • Digital Signage & Infotainment (*PixlView*): Counter number displays, waiting hall video integration, and dynamic brand advertising.
  • PixlSens Real-Time KPI Dashboards: Comprehensive analytics, service-level monitoring, bottleneck identification, and customer satisfaction surveys.

Target Enterprise Sectors

  • Banking & Financial Service Branches (VIP routing & teller balancing)
  • Healthcare Clinics & Hospitals (Patient check-in & HL7 HIS integration)
  • Government & Public Service Centers (Passports, licensing, and civic services)
  • Telecom & Retail Flagship Stores (Customer ticketing & in-store engagement)

As an enterprise systems integrator and distributor, Miwasky Technologies provides full architectural design, hardware supply, on-site deployment, ERP/CRM integration, and 24/7 technical maintenance support across Nigeria, the UAE, and East Africa.

Queaxis
Queue Management Solutions.